Before your first deposit
Saletti uses Trustly for payment transactions, with deposits and withdrawals handled through that route. The minimum deposit is 20 EUR, while withdrawals follow a separate set of conditions. Funds must be returned through the same payment method used to deposit.
This page gives the practical details: what you need at the cashier, how a payout is requested, and which checks can affect the timing.
Methods and their trade-offs
Trustly is the confirmed payment method for both directions of the transaction. The platform describes its transactions as usually being processed within a few minutes, although approval and the time taken for the funds to leave the operator can affect the overall experience.
| Method | Deposits | Withdrawals | Minimum |
|---|---|---|---|
| Trustly | Yes | Yes | 20 EUR deposit or withdrawal |
Skrill and Neteller are specifically excluded from the welcome bonus, so they should not be treated as eligible funding routes for that promotion even though they are mentioned in the operator’s payment terms.
Requesting a payout
The withdrawal route is straightforward on the surface, but the account conditions matter. We checked the order in which the practical checks fit together:
- Open the cashier section and choose the withdrawal option.
- Select Trustly as the payout route, using the same method used for the deposit.
- Enter the amount, keeping the 20 EUR minimum in mind.
- Make sure the deposited amount has been wagered in full at least once.
- Complete any identity checks before asking the operator to release the withdrawal.
Once approved, a withdrawal is processed immediately. Processed funds leave the operator at the close of business on each bank working day.
The wait explained
There are two different clocks to keep in mind. Trustly transactions are usually processed in a few minutes, while the approved withdrawal is sent out at the close of a bank working day. Verification can add time because the operator will not process a withdrawal until its checks have been satisfactorily completed.
A payout may therefore take longer when the account needs enhanced checks or when the request falls near the close of a banking day. The operator’s stated processing route is not a guaranteed arrival time, so keep the transaction date and amount handy if you need to ask support about it.
Caps, fees and currency
Saletti pays withdrawals to a maximum of 5,000 EUR per week. VIP players may qualify for a higher withdrawal limit, but that increase depends on the operator’s VIP status rather than an automatic entitlement.
| Item | Amount or condition |
|---|---|
| Minimum deposit | 20 EUR |
| Minimum withdrawal | 20 EUR |
| Weekly withdrawal cap | 5,000 EUR |
| Currency | EUR |
| Inactive-account administration fee | 5 EUR per month after 12 months without logging in |
| Chargeback reminder administration fee | 50 EUR per reminder when identity or payment details require confirmation |
Players must use the currency of their country, or play in Euros where that currency is the available option. Progressive jackpot payouts above 250,000 EUR may take up to 30 days, excluding the ordinary maximum-win figure of 250,000 EUR.
Identity checks before payment
Verification is part of the payout route, not an afterthought. The operator may ask for identification, age and address documents, or evidence of ownership for the payment method. It can also use third-party age checks or request further information at any time.
Have your payment records and supporting documents ready before submitting a withdrawal. If a payout is delayed, contact the operator’s Live Chat or email support with the transaction date, amount and method used.
Responsible gambling
Set deposit, spend and loss limits before you play, and use timeout or self-exclusion if you need a break. Support is available at GamCare and the National Gambling Helpline on 0808 8020 133. Gambling should remain entertainment, not a financial plan. 18+.
This page is for information and marketing purposes only. We are not a casino operator, bookmaker or organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.